Rutherford County Bank 2007 Cherryville Federal Bank 1912 Industrial Federal Bank 1929 Home Savings Bank 1909 Shelby Savings Bank 1905 Tryon Federal Bank 1935 HomeTrust Bank 1926 HomeTrust Banking Partnership

Customer Service

From the very beginning, we've always put customers first. We've built a culture around community involvement and customer service. So we want to hear from you. Please contact us for the friendly customer service you deserve from your Bank.

Customer Service Center

HomeTrust Service Center and Operations
1900 Ridgefield Boulevard
Asheville, NC 28806

eBanking Support

For support with your personal Mobile Banking and Online Banking Services,
call 855.202.0020 (toll free),
call your local office and press 6 to be transferred from the main menu,
or you can .
eBanking Support is available Monday - Friday from 8:00 a.m. to 6:00 p.m.

Business Online Banking Support

For support with your Business Online Banking tools,
call 800.627.1632 ext. 7070,
or you can
Business Online Support is available Monday - Thursday from 9:00 a.m. to 5:00 p.m.
and Friday from 9:00 a.m. to 6:00 p.m.

Lost or Stolen Debit Cards

Please call 800.627.1632 and press 5 to report lost or stolen cards.

HomeTrust Banking Partnership 10 Woodfin Street, Asheville, NC 28801   PO Box 10, Asheville NC 28802   800.627.1632
Member FDIC / Equal Housing Lender Equal Housing Lender