Contact Us

For the address and phone number of your nearest HomeTrust banking office, please visit our locations page.

Customer Care Center

For support with both personal and business accounts, online banking, and most general questions, reach out to our Customer Care Center: 

CALL: 800.627.1632 


Our Customer Care Center is available:

  • Monday - Friday 8:00 a.m. to 7:00 p.m.
  • Saturday 9:00 a.m. to 3:00 p.m.

Lost or Stolen Debit Cards

Please call 800.627.1632 and choose the option for Debit and ATM Card Assistance.

HomeTrust Bank   10 Woodfin Street, Asheville, NC 28801   PO Box 10, Asheville NC 28802   800.627.1632

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