From the very beginning, we've always put customers first. We've built a culture around community involvement and customer service. Our accounts and services reflect what you say you want from a bank. Because we build our bank around you, we love to hear from you. Give us a call. Or stop by and visit over a cup of coffee.
Customer Service Center
HomeTrust Service Center and Operations
1900 Ridgefield Boulevard
Asheville, NC 28806
Email your comments to HomeTrust Banking Partnership.
For support with your personal Mobile Banking and Online Banking Services,
call 855.202.0020 (toll free),
call your local office and press 6 to be transferred from the main menu,
or you can Email eBanking Support.
eBanking Support is available Monday - Friday from 8:00 a.m. to 6:00 p.m.
Business Online Banking Support
For support with your Business Online Banking tools,
call 800.627.1632 ext. 7070,
or you can Email Business Online Support
Business Online Support is available Monday - Thursday from 9:00 a.m. to 5:00 p.m.
and Friday from 9:00 a.m. to 6:00 p.m.
Lost or Stolen Debit Cards
Please call 800.627.1632 and press 5 to report lost or stolen cards.